Respecting the Article 47 of the EU Charter on the Fundamental Rights http://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:12007P&from=HR and the Croatian law if the visa has been refused or already issued visa has been annulled or revoked, applicants receive a notification on refusal, annulment or revocation of a visa as prescribed by the Ordinance on Visas (Official Gazette No. 7/13 and 5/18), in person, or according to the notification procedure stipulated in the General Administrative Procedure Act (Official Gazette No. 47/09).
Pursuant to Article 31 of the Aliens Act (Official Gazette Nos. 130/11, 74/13 and 69/17), applicants may appeal against the Decision on refusal, annulment or revocation of visa through the responsible Embassy/Consulate of the Republic of Croatia, within the period of 15 days from the date of receipt of the decision.
The appeal is submitted to the responsible Embassy/Consulate within 15 days from the date of receipt of the decision. The appeal shall be submitted in written, in Croatian language. If the applicant lodges the appeal in another language he/she must submit an official translation thereof. Exceptionally, if there is no certified court interpreter for Croatian language in the country, written appeal in English language may be accepted. Applicant should state the reason why he/she thinks that decision is unfounded.
Division for Visas of the Ministry of Foreign and European Affairs decides on the appeals within 60 days from the date of receipt.
The fee of the appeal procedure is 320 KN, or 43 EUR or 48 USD.
Applicant who is not satisfied with the decision done by the Division for Visas may lodge the law suite at the Administrative Court of the Republic of Croatia within 30 days from the date of receipt of the decision on appeal.
Avenija Dubrovnik 6, 10020 Zagreb
Phone: + 385 1 6011 326 or + 385 1 6011 336
Fax: +385 1 6011 300